Articles
Delivery, after AI.
Field notes on how delivery, customer success and professional services organisations change under AI, written from regulated industries. A new issue goes out every two weeks on LinkedIn and is archived here.
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When does your AI tool need a compliance process?
One plain question shows when a workplace AI tool needs a compliance process, with a hiring example and the EU AI Act and UK rules in plain English.
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Nobody is short of AI pilots. They are short of an agenda.
Large firms run fifty AI pilots and mid-sized firms run one, and neither has an agenda. What a working AI backlog, cadence and owner look like.
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The requirements document is free now. Judgement is not.
AI drafts requirements in minutes. Judgement has not become cheap, and that changes what Business Analysts and Solution Architects are for.
